iRobot Roomba Parts, Accessories and Roomba Repair Service at www.RoombaExchange.com

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ProTech Robotics™
C. R. Home Improvements inc.
Ph. 941.240.5567
No Phone Orders Please
Office hrs 9am-5pm M-F EST

Please review our company announcements for important ordering and shipping dates.

Home » 400/Discovery Series - Models, Parts and Repairs Svc. » Roomba Repair/Exchange Svcs

Complete Roomba Repair Evaluation and Reconditioning Service - 4100/4200/400

Roomba Repair / Exchange Program includes:

Comprehensive diagnostic testing of your complete Roomba system

Test results and repair estimates emailed to you in 7-10 business days

FREE installation on all replacement parts!

ONLY 100% brand new replacement parts will be used

FREE return shipping in the continental US (repaired units only)

Your choice to either repair it or exchange it in for a NEW in stock model.**

Terms:
*60 day limited warranty applies to repair customers who elect to send in their Roomba, battery, charger and home base for testing and evaluation.

**Our main focus is to repair not replace your roomba. If the cost of the replacement parts exceeds $150 you will have the option to exchange it and apply a trade in credit for your roomba towards a Brand NEW replacement. examples..
Your trade in credit will be dependant upon the overall condition and marketability of your trade in. We reserve the right to deny a trade in for any reason. Repair svcs/Exchange are Not valid with any promotions, coupons or gift certificates. Estimates and Repair parts costs are subject to change without notice. Subject to in stock availability.

Repair Svcs. are for 4100/4200 400 and DirtDog 1100 models ONLY! View Models
Where to ship and how to package your Roomba For repair service Shipping Information

Read and accept our Terms Of Service before proceeding.

Terms Of Service Agreement:

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Price: $49.95

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Customer Rating:

(of 23 votes)

by Matt

Service seems to be pretty good. Sent it in for repair and 1.5 weeks to look at it. Then going to cost 3/4 of the cost of a new one. Going to do it and hope it's better than getting s new one. Over all I am ok with the service and hope that it is just as good or better than new. Maybe they will throw something in free, like to old parts. LOL

Rating: [4 of 5 Stars!]

by P. Moulding

I just got my Scheduler back from the RooSpa and it is working great. Service was just as promised. I would do business with this service again. Thank you!

Rating: [5 of 5 Stars!]

by kristina raines

This site is great! I thought I was going to have to spring for a whole new vacuum. To my delight I received my roomba back yesterday and it is working better than ever!! Thanks CR Home Improvements

Rating: [5 of 5 Stars!]

by Mary E Alix

Great communication & fantastic service!

Rating: [5 of 5 Stars!]

by Laurel T McCurdy

Great service and technical support. I wish every company would be as supportive.

Rating: [5 of 5 Stars!]

by fflueder

Good Communication. Cost to repair was more than initial robot purchase. Was offered a trade in value on the robot after diagnosis was complete. This would be better value if robot initial purchase was more expensive, but for cheaper versions ($200 and below) the cost of parts may be prohibitive.

Rating: [2 of 5 Stars!]

by natalie cho

Excellent customer service, i was having problems with my Roomba Discovery and i called IRobot and they didn't even want to hear what was wrong with my Roomba. They just insisted that my Roomba was beyond repair and i should get a new one. Which i disagree with. i found Roomba Exchange on one of the Roomba's DIY forum. The guy on the phone spent a good amount of time to diagnosing my problem. So he gave me the choice of either purchasing the part i needed and DIY or send it in. I decided to send it in and it came back like it was new. Thanks alot guys.

Rating: [5 of 5 Stars!]

by C. Lane

I had an excellent shopping experience. The call from the owner and his email following up on my purchases let me know he deeply believes in customer service. Will be glad to do business with you or recomend your company to others.

Rating: [5 of 5 Stars!]

by J. Himes

My Roomba is BACK!!! It cost about $100 to repair with shipping charges, but less than a new Roomba. Customer service at Roomba told me they don't fix after warranty and to buy a new one. CR Home Improvements fixed it back to new. Thank you!!!

Rating: [5 of 5 Stars!]

by Ter Lohman

Words cannot express how happy I am with this fabulous company. They did exactly what they said they would do, they did it beautifully, and for a small company, they did it extremely fast. From the time I shipped my Roomba to them to the time I got it back was four weeks. The little guy runs wonderfully now, and is so quiet you can hardly hear him. In addition, the firmware upgrade means he is much softer at bumping into things---not that that was a problem, but it is a very nice improvement. Emphatic congratulations to Chris, Christine and Jeff for outstanding work on my little robotic helper. In fact, I've just sent my other two Roombas to roombaexchange.com to be repaired, and I know they will receive the same fine service as the little guy I got back yesterday. A WONDERFUL internet business!

Rating: [5 of 5 Stars!]

by Gill Roberts

Irobot CS just wanted to sell me a new one, roomba exchange actually cares about what they do and do it right! Very nice job Chris and Steve, I will recommend you to anyone needing repairs. Gill

Rating: [5 of 5 Stars!]

by Sarah in Montana

The repair service is support is great! They showed me exactly what was wrong when no one else could and they had it shipped back in under a week. Very much worth the cost!!

Rating: [5 of 5 Stars!]

by Aysha

Very good work, looks and runs like new! now if only I could get my car fixed this professionally.A++++++++++++++

Rating: [5 of 5 Stars!]

by Dedi

Thank you for the fast and thorough repair of my "Rosie" she is back to work and doing everything just like when she was new! Very Good job!!!! A+

Rating: [5 of 5 Stars!]

by Christine

Great purchase, vary happy. Will buy from again when my other roomba breaks.

Rating: [5 of 5 Stars!]

by Jeffery H

Prompt service and response with no problems. I like that !!

Rating: [5 of 5 Stars!]

by Joseph F van De Mark

Not enough info on website. Needs further explanaton of products. [Edited: Please be sure to read ALL the information on the site before deciding to have your roomba repaired by us so that you can make an informed decision.]

Rating: [4 of 5 Stars!]

by Harvey Davis

This was a repair order. It was handled promptly with a complete description of all repairs both essential and recommended. We quickly arrived at a set of repairs considering the cost of a new product. The machine was back to me in less than a week after I authorized the repairs. The cost was reasonable and I would check with this vendor again when I have a need.

Rating: [5 of 5 Stars!]

by John in MO

Just got mine back today and it looks sweet! The new shell makes it look brand new and now it runs like new too. Thanks Chris!

Rating: [5 of 5 Stars!]

by usmc_gunz

A little pricey but you get what you pay for and this service and staff are the best!

Rating: [4 of 5 Stars!]

by Debbie

I was skeptical of sending my roomba off to be repaired but it turned out great. I only chose to send my roomba in and Chris helped me get my battery reconditioned when the roomba arrived back, great support and my vacuum is like new again.

Rating: [5 of 5 Stars!]

by SSLING

Excellent Service! THX

Rating: [5 of 5 Stars!]

by Guest

Friendly and prompt service! Thanks Steve, I have never been taken care of better by any company and for a internet business to do that is really saying something. Thanks for repairing my roomba, I will definitely recommend you to my friends! Ann

Rating: [5 of 5 Stars!]

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